TERMS AND CONDITIONS OF SALE
The following Terms and Conditions of Sale together govern the offer and sale of products on our website "BELCRAFT.com".
The products purchased on BELCRAFT.com are sold directly by OMOGENEA SRL has its registered office in Italy, Via Guglielmo Tesi, 123 – 50013 Campi Bisenzio FI, Iscr. Reg. Imp. FI-2015-53527, Numero REA FI-638394, C.F. e P.IVA n. IT06561900488, Cap. Soc. Euro 10.000 int. vers.
If you need any assistance, contact us at firstname.lastname@example.org .
If you want to use the Services you must be an adult user, register on BELCRAFT.com creating your BELCRAFT account and accept these terms and conditions for using the services. Registration is free. To create your BELCRAFT account, you will need to fill out the registration form by entering the required information and guarantee to BELCRAFT that the information provided during the registration process is complete, correct and truthful. We will send you an email to confirm your registration. We remind you that the credentials to access your BELCRAFT account must be used exclusively by you and cannot be transferred to third parties.
It may be necessary to use electronic communication channels for the provision of some services (such as e-mail, SMS or telephone). If you don’t want to use one of these specific services, please notify to
2. Duration and termination
Registration with the services will be effective from the moment you receive the confirmation email and for the entire period in which you use the services.
You may, at any time and for any reason, cancel your subscription to the services by sending a request to our Customer Service (email@example.com). In case you have exercised the right of withdrawal, we will send you an email to confirm the cancellation from the services.
BELCRAFT reserves the right to cancel your registration to the services in case of violation of the provisions contained in these Conditions, or in the event that complete, truthful and correct personal data has not been provided, without prejudice to the right to compensation for the damage suffered. BELCRAFT also reserves the right to temporarily suspend, without prior notice, the provision of the services for the time necessary for technical interventions necessary and/or appropriate to improve the quality of the services. BELCRAFT may, at any time, interrupt the provision of the services for security reasons.
3. How to Execute a Contract with BELCRAFT
To place an order for the purchase of one or more products on BELCRAFT.com, you must fill out the online order form and send it electronically to BELCRAFT, following the relevant instructions.
An order shall be deemed submitted when BELCRAFT receives your order form electronically and the order information has been verified as correct.
Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions of Sale.
The order form will be filed in our data base for the time required to process your order and as provided by law.
The submission of orders to BELCRAFT must be in English.
After your order form has been submitted, BELCRAFT will process your order.
BELCRAFT may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that BELCRAFT has not carried out your purchase order specifying the reasons thereof.
BELCRAFT is not responsible for variation in the color and texture because are part of the natural quality and aesthetic of the leather.
By submitting an order form to BELCRAFT, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions of Sale in your contract with BELCRAFT. Should you not agree with certain provisions of these Terms and Conditions of Sale, please do not submit your order form for the purchase of products on BELCRAFT.com.
Upon submission of an order form, BELCRAFT shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (Terms and Conditions of Sale, the products' main characteristics, detailed information on price, terms of payment).
4. Guarantees and Product Price Indication
The main characteristics of products are shown on BELCRAFT.com on each product page. The products offered for sale on BELCRAFT.com may not exactly correspond to the real garments in terms of image and colors due to the Internet browser or monitor used.
Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
Orders made from a country site different from the one you are shipping to, or to addresses to which BELCRAFT cannot ship, will be automatically cancelled.
Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
In the case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Banca Unicredit or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by BELCRAFT except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the relevant costs for shipping and delivery, as indicated in the order form, will be charged to your current account when the purchased products are actually shipped.
6. Value Vouchers
Value vouchers are personalized codes, also referred to as BELCRAFTCODES, which allow you to take advantage of a discount on your purchase on BELCRAFT.com.
Restrictions to the use of value vouchers:
a. The value voucher can be used only once, with the exception of returns;
b. The value voucher cannot under any circumstances be exchanged for money;
c. You may not use more than one value voucher per order;
d. The value voucher can be applied only to one item per order;
e. The value voucher can be applied only to items with a higher value than the voucher itself;
7. Shipping and Delivery of the Products
BELCRAFT shipments are carried by trusted couriers.
It’s possible to ship some products with EXPEDITED delivery to be able to deliver you the item within 2 working days after the order, otherwise all our shipments will be shipped with STANDARD delivery in 3-5 working days.
For Italy Country the STANDARD shipment cost is starting from 5.00 €, while for Germany, France and United Kingdom Countries the STANDARD shipment cost is starting from 6.95 €.
Shipment costs are different for volume and weight generated by the item.
8. Customer Care
For any information contact us at firstname.lastname@example.org
We will remove comments of all types that contain impolite language, vulgarity and insults aimed at those who run or moderate the site or other users. We will not tolerate any offensive comments aimed at minorities, whether ethnic, political, religious or otherwise.
The violation of copyright and/or the use of registered trademarks without prior permission is not permitted. We remind you therefore that illegal activity which discredits, threatens or spreads third party data without being authorized will not be tolerated. In this case, we will contact the necessary authorities.
9. Consumer Rights, Exchanges and Returns of Products, in accordance with consumer protection legislation
In accordance with consumer protection legislation, you have the right to cancel your contract with BELCRAFT in relation to products purchased from BELCRAFT.com, excepting for personalized items, without any penalty and for any reason, by notifying BELCRAFT in writing within fourteen (14) calendar days, beginning on the day you receive the products. .
The personalized item cannot be refund, except for defects of the product.
You should return the products contacting directly BELCRAFT at email@example.com, giving us your number of order and the date. BELCRAFT will response to you with all necessary instructions.
To return the products:
a. the products should not have been used, worn, washed or damaged;
b. the identification tag should still be attached to the products with the disposable seal;
c. the products should be returned, complete and unused, with their original packaging;
d. the products should be returned to BELCRAFT within seven (14) working days following notification to BELCRAFT of the damaged or defective product or BELCRAFT error.
BELCRAFT will process the payment to refund you within 14 days after have received and verified the product.
10. Amendments and updates
The Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions of Sale shall be effective as of the date of publication on BELCRAFT.com.
20 September 2018