PRIVACY POLICY




Welcome to our website BELCRAFT.com. Your privacy and the security of your personal data are very important by BELCRAFT, so we collect and manage your personal data with the utmost care and take specific measures to keep it safe.
Below you will find the main information on the processing of your personal data by BELCRAFT in relation to your browsing of BELCRAFT.com and the use of the services offered.


Who is the Data Controller?

Below is the main information on the processing of your personal data carried out by OMOGENEA SRL, Via Guglielmo Tesi, 123 – 50013 Campi Bisenzio ITALY – Vat Number: IT06561900488 , as Data Controller. For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our customer care by writing to info@belcraft.com or certified email omogeneasrl@pec.it .

If you wish, you can also contact our Data Protection Officer (DPO) by writing to info@belcraft.com

What data do we process and why?

The personal data that BELCRAFT processes is that which you provide to us when you conclude an order and purchase goods, and that which we collect as you browse or use the services offered on BELCRAFT.com. BELCRAFT can then collect data about you, for example, personal details such as name and surname, shipping address and billing address, browsing data and your purchase habits.

Your personal data is processed for the following purposes:
- conclude and execute the purchase contract for goods offered on BELCRAFT.com;
- provide you with the services of BELCRAFT.com such as subscription to the newsletter;
- allow registration to the site and use of services reserved for registered users;
- manage your requests forwarded to our Customer Service.

In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute an agreement with you or to provide you with the service that you have specifically requested. We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact and use the site, in order to improve our offer and our services.

Who will process your data?

Your personal data is processed by personnel duly authorised by BELCRAFT as Data Controller. For organisational and functional needs related to the provision of services on BELCRAFT.com, your data could also be processed by our suppliers. The latter have been evaluated and chosen by BELCRAFT for their proven reliability and competence.

How long do we keep your data?

We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the processing purpose: for example, the data collected during the purchase of goods on BELCRAFT.com is processed until the conclusion of all administrative and accounting formalities are therefore stored in accordance with local tax legislation (ten years), that which is used to send you our newsletter until you ask us to stop sending it.

What are your rights?

At any time, depending on the specific processing, you may: revoke your consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration and in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive your personal data in possession of BELCRAFT in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.

If you believe that the processing of your personal data has been carried out illegally, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Italian Data Protection Authority (http://www.garanteprivacy.it/).

This information may be subject to changes and additions over time, so we invite you to check the contents periodically. Where possible, we will try to immediately inform you of any changes made.